Welcome to Acme Logistics. By accessing our website or using our services, you agree to be bound by the following Terms & Conditions. Please read them carefully.
1. Introduction
These Terms & Conditions govern your use of our website, services, and related platforms. If you do not agree to these terms, you must not use our website or services.
2. Definitions
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“We”, “Our”, “Us” – Refers to Acme Logistics.
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“You”, “Your” – Refers to the client, user, or customer engaging with our services.
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“Services” – Includes all logistics, transportation, warehousing, and related solutions offered by Acme Logistics.
3. Scope of Services
We provide national and international logistics services, including:
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Freight forwarding (air, ocean, and road)
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Customs clearance assistance
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Warehousing and distribution
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Project logistics solutions
Service availability may vary based on location, regulations, and operational capacity.
4. Quotes & Pricing
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All quotes provided are estimates based on the information you supply.
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Final charges may vary depending on shipment weight, volume, customs fees, fuel surcharges, and other applicable costs.
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Prices are subject to change without prior notice.
5. Payment Terms
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Payments must be made in full before service commencement unless otherwise agreed in writing.
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Accepted payment methods include bank transfers, credit cards, and other agreed options.
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Late payments may result in interest charges and service suspension.
6. Client Responsibilities
You agree to:
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Provide accurate and complete shipment details.
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Ensure goods are properly packaged and comply with applicable regulations.
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Obtain any required permits, licenses, or documentation for shipments.
7. Liability & Limitations
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We are not liable for delays or losses caused by events beyond our control, including natural disasters, strikes, customs delays, or government actions.
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Our liability for loss or damage to goods is limited to the coverage provided under our standard insurance policy, unless additional coverage is purchased.
8. Prohibited Items
We do not transport prohibited goods such as:
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Hazardous materials without proper documentation
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Illegal substances
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Items restricted under international shipping laws
9. Insurance
Clients are encouraged to obtain additional cargo insurance for high-value or sensitive shipments.
10. Intellectual Property
All content, trademarks, and materials on our website are the property of Acme Logistics and may not be used without our written consent.
11. Privacy
Your personal information is handled in accordance with our Privacy Policy.
